Common area maintenance: How to report a broken item and get it fixed
NOTE: If it’s an emergency, follow the emergency guidelines (flooding pipe, security risk etc).
If an item is broken — a tile, a doorhandle, a dead light globe — in one of the common areas, please report it so we can get it fixed.
Two steps:
- Check the Common Property Maintenance list*. The break might already have been reported.
- If not on the list, please report it here on the Common Property Maintenance Request form.
- Everyone can see this list — you, the Building Administrator, your OC Committee and The Knight.
What happens to your report
- Your report goes straight to the Common Property Maintenance list where it is reviewed by our Building Administrator.
- The Building Administrator has budget discretion on some items.
- If needed, the Building Administrator will get quotes and approval from the OC Committee.
- Follow the progress of your request on Common Property Maintenance list.
Remember, in an emergency, please follow the procedure on the emergency page.
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💡If you have questions or need help with reporting, please reach out to a member of the OC Committee for assistance.
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